Microsoft Dynamics 365 Business Central is an ERP designed for businesses looking for an all-in-one business management solution that’s easy to use and adapt. Connect your finances, sales, service, and operations to streamline business processes, improve customer interactions, and enable growth.

Dynamics 365 Business Central brings the full power of Dynamics NAV to the cloud. As such, Business Central has at its foundation a set of trusted, proven technologies that have served millions of users worldwide. As a single, end-to-end application, Business Central helps organizations:
  • Connect your business. Unify business, and boost efficiency with automated tasks and workflows—all integrated within familiar Office tools like Outlook, Word, and Excel.
  • Make smarter decisions. Achieve greater outcomes and gain a complete view of business with connected data, business analytics, and guidance delivered by Microsoft’s leading intelligent technologies.
  • Start and grow easily. Get up and running quickly, grow at your own pace and adapt in real time with a flexible platform that makes it easy to extend Business Central based on changing business needs.

 

Connect your financials, sales, service and operations

  • Manage your Financials

Make informed decisions
Connect data across accounting, sales, purchasing, inventory, and customer interactions to get an end-to-end view of your business. Chart financial performance in real time with built-in Power BI dashboards.

Accelerate financial close and reporting
Streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance.

Improve forecast accuracy
Refine financial forecasts by modeling and analyzing data across multiple dimensions. Customize reports using seamless Microsoft Excel integration.

  • Automate and Secure your Supply Chain

Optimize inventory levels
Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated inventory levels.

Avoid lost sales and reduce shortages
Maintain the right amount of inventory by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.

Maximize profitability
Get recommendations on when to pay vendors to use vendor discounts or avoid overdue penalties. Prevent unnecessary or fraudulent purchases through approval workflows.

  • Sell Smarter and Improve Customer Service 

Deliver value at every touch point
Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

Boost sales productivity
Accelerate the quote to cash process. Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook.

Deliver exceptional service
Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

  • Keep Projects on time and under Budget

Stay on budget
Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.

Plan with precision
Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.

Analyze project performance
Make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.

  • Optimize your operations

Manage forecasting to fulfillment
Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.

Run your warehousing efficiently
Get a holistic view of inventory for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

Reach optimal output levels
Calculate and optimize manufacturing capacity and resources to improve production schedules and meet customer demands.